Quality and Governance The Wimpole Clinic is committed to offering the highest quality patient care and safety, while achieving excellent clinical outcomes. To this end, we actively implement and monitor strict quality assurance and safety measures across our clinic locations. Our patient safety measures We’re regulated by the Care Quality Commission. Our most recent audit rated us as Good in all areas, including safety, effectiveness, and care. All our staff undertake mandatory safeguarding qualifications. Patients are in good hands thanks to our proactive approach to safeguarding. Our facilities and premises are kept in pristine condition. We follow strict infection prevention and control policies and procedures to ensure a safe surgical environment.are in good hands thanks to our proactive approach to safeguarding. We emphasise the importance of reporting risks and incidents. This helps us continuously improve our service, while eliminating potential safety hazards. All our doctors are registered with the General Medical Council. Wimpole Clinic surgeons are required to maintain their licence and registration in line with GMC requirements. CQC overall rating Good 23 July 2021 See the report “Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients.” — Care Quality Commission Report Our patient experience measures Each patient receives ongoing preoperative and postoperative care. We offer aftercare appointments to all patients, along with a 24/7 advice line for emergency queries. We never put pressure on our patients. Patients are given the time and space they need to make a treatment decision that feels right for them. All complaints are taken seriously and investigated thoroughly. We always strive to rectify any issues quickly. We aim to acknowledge complaints within two working days, and provide a full response within 20 working days. Patients are encouraged to provide feedback. We ask for patient feedback through a variety of channels so we can monitor our performance and service. All our doctors are registered with the General Medical Council. Wimpole Clinic surgeons are required to maintain their licence and registration in line with GMC requirements. Our governance Clear and effective governance processes are well established within the Wimpole Clinic.All staff understand their roles and responsibilities, and are given regular opportunities to meet with our leadership team to clarify or discuss any issues. Hassan's hair transplant review Firstly let me start by thanking Mr Ismail and his entire surgical team and the staff at Wimpole clinic for providing me with an excellent, caring and compassionate service throughout my initial consultation and post procedure. The open and honest consultation to the actual kindness shown to me on the day of surgery was by far the best healthcare delivery, I have ever witnessed first hand. As someone who has worked as a healthcare professional within the NHS for over a decade, I can only envy the service that this clinic is providing. Thank you once again to Mr Ismail and the team at Wimpole clinic! Read More Testimonials Before & After Gallery Hair Transplant Before and After Rob holding “I struggled so much with my hair and self-confidence. Wimpole Clinic treated me so well and I am so happy with the results, I could not recommend them enough.” Treatment: FUE Grafts: 2,600 Results after: 12 mo. Rob Holding's FUE Journey Mark “Special thanks to Matt (my patient advisor) and his honesty as a former crown hair transplant patient. His advice and experience was invaluable and I am so pleased with the end results.” Treatment: FUE Grafts: 2,500 Results after: 15 mo. Book A Free Consultation Ryan “I was recommended by a friend – amazing service from start to finish I couldn’t be happier with my experience and will be recommending them as well! A great set of down to earth people!” Treatment: FUE Grafts: 2,000 Results after: 12 mo. Book A Free Consultation Our Clinics London, Harley Street (Head Quarters & Surgery) 2 Harley Street, London WIG 9PA22 Harley Street, First Floor, London, WIG 9PL Birmingham (Surgery) 214D Hagley RdBirmingham, BI6 9PH Manchester (Surgery) Bowsall House, 3 King Street, Salford, Manchester, M3 7DG Newcastle (Surgery) 1 West RoadPonteland, Newcastle upon Tyne NE20 9SU Nottingham (Surgery) 124 Derby Rd, Long EatonNottingham, NG10 4LS Leicester (Pre & Post Op) 17-19 Rutland StreetLeicester, LE1 1RB Bristol (Pre & Post Op) 5 Westfield Park, Redland, Bristol, BS6 6LT Brighton (Pre & Post Op) 27 Middle StBrighton, BN1 1AL Oxford (Pre & Post Op) 13 Beaumont streetOxford, OX1 2LP we are registered with, members of, or recommended by:
